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Omantel launches online services

By A Staff Reporter
MUSCAT —
Following the success of Oman Mobile’s Online Services, Omantel has announced the recent launch of its Omantel Online services. Customers — corporate and individuals — registered for Omantel online services can benefit from a variety of features and anyone can use it with ease and convenience.

Rasha Ahmed al Jamali (pictured), Senior Manager Online Marketing, said: “Registered users can now view their telephone bills, due amounts and unpaid bills, as well as access payment date records and call details. “All Internet customers can also view and print their monthly bills, due amounts, unpaid bills and monthly consumption of Internet usage, in addition to being able to obtain their payment history and the details of Internet usage on a monthly or yearly basis.

Online services are extremely useful during the summer holidays by helping customers conduct transactions at their own convenience even when they are on holiday abroad.” Al Jamali added: “Customers are able to pay their bills for fixed and Internet services via their Visa and MasterCard credit cards as well as e-payment/e-commerce cards.”

Omantel online services includes a direct link to Oman Mobile’s online services page in order to save customers time and effort and to allow them to go back and forth to both websites with ease. Moreover, consumers or corporate clients who are already logged in to Oman Mobile online services do not need to re-register or add new users for Omantel, i.e., same user name and password can be used in the new Omantel online services site www.omantel.net.om.

She added, “Omantel has done an excellent job in making use of the latest technology to meet the rapidly changing needs of Omantel’s customers, as the primary aim is to establish a comprehensive customer-friendly electronic platform that offers direct and easy transaction facilities.”

This is in line with Omantel’s continuing efforts to keep pace with technological developments in order to support Omantel’s rapidly growing customer base. The new Omantel online services, developed to be state-of-the-art and convenient for our customers, boosts our commitment towards achieving higher customer satisfaction. “This excellent initiative brings our customers and companies closer and is beneficial for all as it makes transactions easy and more convenient.”